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Department of Social Statistics, University of Southampton, United Kingdom - English
URL: http://www.socstats.soton.ac.uk/

About the University. It's researches. Statistics. A lot of useful links.

[ eng ]

The Customer Satisfaction Measurement Association™ - English
URL: http://www.csmassociation.org/

An association of more than 80 companies that conducts benchmarking studies to identify practices that improve customer satisfaction and the overall operations of members. CSMA™ will identify and present to members opportunities to participate in benchmarking studies on various topics addressing issues of importance in the customer satisfaction measurement area.

[ eng ]